Sales and Service Manager - Farmers Thames

Farmers Trading Company

New Zealand
Permanent
Full-time

1 month ago

Due to internal movement, we are currently seeking a dedicated Sales and Service Manager (Department Manager) to join our experienced and passionate Farmers team in Thames.The role of a Sales and Service Manager is an exciting and diverse role where no two days are ever the same. You will be responsible for driving sales on the floor while leading and supporting your team to achieve their goals.About us:Farmers is proud to be New Zealand's leading department store and a favourite destination for everything to do with Fashion, Beauty, Toys and Homeware. Not only does this mean we need to provide a superb range of products at competitive prices, but we also want our people to have the right skills to provide exceptional service to our customers. We offer the best training in the business and produce the most talented and passionate retail managers in the industry.Your day-to-day duties in this role will include:

Driving department sales and taking full ownership for the teams sales performance
Managing, coaching, developing and motivating your team to exceed sales budgets
Liaising with VM to ensure all visual elements (banners, windows, hot spots) are in place, on time before store opening
Driving a customer service culture across departments by ensuring high levels of customer service
Implementing & communicating promotional plans for upcoming events

We are looking for someone who has:

Experience in a similar position (Store Manager small store or Department Manager medium to large store)
Strong sales coaching competence - proven ability in coaching for sales improvement
Exceptional customer focus
Excellent team management experience - can motivate and coach a team to improve sales results

Farmers has a lot to offer their staff:

We're all about career progression, and supporting our talent through internal succession planning, with many examples of employees that have progressed their career through promotions or transfers across different stores
Endless opportunities to grow and develop your skills with ongoing training and development
The opportunity to complete nationally recognised qualifications
A comprehensive online learning database specifically tailored to each role in the business
Generous staff discounts across the Farmers and James Pascoe Group
Competitive salary and management incentive scheme on offer
A workplace which gives you a sense of belonging

Supporting Our CommunityFarmers work with a carefully selected group of New Zealand charities to create community based initiatives to raise awareness, education and funds, to better people's livesRealise your potential today! To start the exciting journey of becoming part of our amazing leadership team all you need to do is take the first step and click the apply button below.This a permanent full-time role and will involve weekend work and flexibility for early starts and late nights as part of the management roster.Entitlement to work in New ZealandIn accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.

Farmers Trading Company

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