Warehouse and Customer Service Administrator - Auckland
Ivoclar
- Auckland
- Permanent
- Full-time
- Assist in the day-to-day operational requirements of Inbound, Outbound and Data Administration.
- Picking/packing and invoicing of daily orders.
- Carry out duties as per work instruction procedure forms.
- Support the Warehouse Manager with relevant reports.
- Support the review and action of non-conformities and customer complaints assigned to the Warehouse.
- Coordination of cyclic stocktakes in local and branch warehouses.
- Coordination of short-dated stock management processes in local and branch warehouses.
- Ensure accurate and timely transactions recorded in ERP system.
- Processing of customer orders received by telephone, email, Webshop and over the counter.
- Liaise with customers regarding back orders or alternative products as required.
- Handling of customer complaints or queries as required.
- Keeping customer records accurate and up to date.
- Strong communication skills with excellent spoken and written English.
- Previous experience in a similar role.
- "Can do" attitude and willing to work in a team.
- Excellent computer skills. (Experience in SAP preferred.)
- High attention to detail and accuracy is imperative.
- Forklift licence preferable.
- Strength to handle up to 25kg objects.
- Awareness of health & safety.
- Be living in Auckland with full NZ work eligibility.