Territory Manager - Companion Animal
Boehringer Ingelheim
- Auckland
- Permanent
- Full-time
- Leverage business tools (CRM/Veeva, Sales Data analysis, Customer Segmentation) to assess and understand your market, product and accounts to identify challenges and growth opportunities.
- Utilises customer excellence skillset, territory account management, along with business planning capabilities to execute our strategies to maximise performance within the assigned territory to meet overall sales objectives.
- Use our Customer Excellence (CXE) sales model to engage customers, understand needs, build value and advance the sale. Position products based on a Business Plan utilising customer insights.
- Training and development for retail and veterinary staff including vets, nurses and front counter staff to enable effective value-based selling to their consumers.
- Leverage multi-channel and close-loop marketing (CLM) tools and resources with targeted customers.
- Fosters a positive working relationship with the wider team, individual customers and accounts.
- Work with customers, decision makers and cross-functional partners to manage accounts, understand needs/drivers, build customer value and maintain business relationships as a partner for companion animals.
- Track progress against goals on a monthly basis. Account for promotional spending (rebates, free goods, promotional items, etc).
- Record learnings/insights and call objectives in CRM. Leverages pre/post-call process to enhance customer engagement and impact territory performance. Maintains account/customer data/information in CRM. Manages expenses & regional events (general promotion) budgets.
- Identify decision-makers and influencers within accounts/clinics and develops a working relationship.
- Exhibit behaviours that demonstrate BI Values and AAI Culture (Accountability, Agility and Intrapreneurship). Demonstrates a growth mindset, is self- directed and open to coaching/feedback.
- A minimum of 3 years in a territory sales role
- Animal Health experience
- Experience with CRM systems
- Proficiency in the Microsoft Office suite of products
- Experience in a veterinary and/or retail environment is highly desirable
- Tertiary qualifications in business and/or science is highly desirable
- An attractive bonus scheme
- A fully maintained company vehicle
- Health insurance
- Tools of trade - laptop and mobile phone
- A free and confidential Employee Assistance Program.
- Defensive Driver Training