Customer Service Representative
Call The Cleaners
- New Zealand
- Permanent
- Part-time
- Managing and administering all real estate matters on behalf of the Company in order to provide employees with workspaces that foster a strong culture while optimising costs.
- All aspects of lease management including identifying and negotiating new leases, renewals as well as terminations.
- Establishing strong best practies and SOPs and overseeing all aspects of facilities management.
- Sourcing and managing outsourced service providers to ensure maintenance is carried out in an efficient, timely and cost-effective manner.
- Ensuring all facilities meet health and safety standards and comply with regulations.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- You have at least 1 year experience within a Corporate Real Estate / Facilities Management or Customer Service role, ideally within the Other Services and Real Estate industry.
- You possess excellent communication and influencing skills, are organised and able to multi-task effectively.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
- You are adaptable and thrive in changing environments
- You are willing to undertake more than 60% travel.
- Work alongside & learn from best in class talent
- Join a market leader within Other Services
- Leadership Role