Medical Assistant - The Doctors Medplus

Green Cross Health

Takapuna, Auckland
Permanent
Full-time

25 days ago

Medical Assistant - Permanent Full TimeLooking for a new challenge? Need to expand your expertise and take the next step in your career? Apply Now!Opportunity for a Medical Assistant to come and join the team!

Medical Sector - work with a committed, friendly, and supportive team.
Permanent full time Role - 40 hours per week
Based in Takapuna, Auckland

Green Cross Health is one of New Zealand's leading primary health care organisations. We are united by our values, which are caring for the community, looking after each other, working together and doing the right thing. With over 3,000 employees around New Zealand, we are committed to providing the best support, care and advice to our communities.This is a Permanent full time role, working 40 hours across Monday to Friday.About Medplus - We are a vibrant, innovative general practice, offering healthcare services through GPs and nurses located on the North Shore with easy access to the northern motorway. We are looking for a part time Medical Assistant to join our busy team.We aim to provide the highest standards of quality and accuracy in both healthcare and service, but we know this doesn't just happen. As a Medical Assistant, you will help us to achieve this by coordinating our staff, and provision of care, to ensure a smooth healthcare journey for our patients.A Medical Assistant serves as an extension of the clinical team and will have the opportunity and expectation to invest and develop a long-term relationship with the patients. Understanding the particular styles and preferences of the GPs, and working alongside the nurse team, will be important in creating a common voice and facilitate confidence in the care provided to their patients.The primary objective of this role will be to develop a rapport between patients and our staff. Essential duties and responsibilities:

Communication with patients and their families throughout their experience - become a first point of contact.
Coordinate healthcare needs with the teams to ensure that each patient has a smooth transition from one team to the next, and back to a home environment.
Work with management staff to bring awareness of our strengths and services to patients and the community.
Have an overview of medical notes and ensure the necessary information is available for clinical staff in an appropriate timeframe.
Work alongside, support and coordinate patient needs in conjunction with our administration team

Education and Experience required:

A tertiary qualification in either health or business administration field
Some practical experience in a healthcare setting
Some practical experience in an administration setting

Knowledge, Skills and Abilities required:

Exceptional verbal and written communication skills
Strong interpersonal skills
Must be customer service oriented
Must be an active listener
Must have a high level of negotiation and persuasion skills
Must be able to work efficiently and independently, and use initiative to solve problems
Must have excellent computer skills and knowledge of windows based programmes
Must have well developed organisational skills and be an effective time manager and multi-tasker.

If you have a cheerful disposition, enjoy a mix of facilitating for staff and patients, providing great administration, and being responsible for a busy workload - we would love to hear from you.For more information and to apply online, click Apply Now button below.Applicants for this position should have NZ residency or a valid NZ work permit.

Green Cross Health

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