Software Release Manager
Probe
- New Zealand
- Permanent
- Full-time
Convai is a Probe CX company specialising in automated intelligent conversation systems for call centres. Our flagship solution, Oration, utilises artificial intelligence to automate conversations and improve customer experience and call centre efficiencies. With Oration, contact centres can deliver full natural language call routing solutions with no technical capability required.Our experienced team is dedicated to enabling better conversations for contact centres, making every conversation count. With the backing of Probe Group, we continue to deliver innovative solutions to meet the industry's needs now and in the future.Role Description:This is a full-time remote role for a Software Release Manager. The Software Release Manager will be responsible for overseeing the day-to-day tasks associated with software development and release management. This includes coordinating and managing the release process, collaborating with cross-functional teams, ensuring timely delivery, and maintaining documentation. The Software Release Manager will also be responsible for ensuring the quality and stability of software releases.Key Skills and Experience:Experience in Release Management, specifically in Agile environmentsExperience in Software Development and Project ManagementStrong understanding of software release processes and methodologiesExcellent organisational and communication skillsAttention to detail and problem-solving abilitiesAbility to work independently and remotelyAbility to adapt to changing priorities and thrive in a fast-paced, dynamic environment.Ability to drive continuous improvement and implement process enhancements.Qualifications:Tertiary level qualification in Computer Science, Software Engineering, or a related fieldExperience in Agile software development methodologies, practices, and toolsProject management experience and relevant certifications (e.g., PMP, CSM) is a plusTechnologies we use:IVR, ChatbotsAWS serverless servicesReact, Node.JSGIT, JIRA, ConfluenceIf you are interested in making the move to join our team, Apply Now.