Service Desk Analyst L2 | CONTRACT

Robert Half

Mount Wellington, Auckland
Permanent
Full-time

1 month ago

The CompanyA leading provider of engineering, maintenance, and construction in NZ and globally, looking for an onsite IT Support Contractor. With operations across NZ and worldwide, and revenue of more than $9 billion globally, this organisation operates as a leader in their industry. The IT team is close knit, down to earth, and friendly with a solid foundation of specialists who have long tenures.The RoleIn this role, you'll handle a diverse range of IT support tasks, from diagnosing and resolving hardware and software issues to assisting with network configurations. Your excellent communication skills and technical expertise will shine as you provide clear instructions and guidance to users. Additionally, you'll have the opportunity to contribute to ongoing improvements in our IT infrastructure, helping to implement new technologies and streamline existing processes. If you're ready to be part of a dynamic team, thrive in a fast-paced environment, and make a significant impact with your IT skills we look forward to hearing from you.Skills & Experience

Service Desk Savvy: Your prior experience in a service desk role gives you a solid foundation to help users over the phone or in person.
Tech Expertise: You're well-versed in the MS Stack, Windows, O365, and Active Directory.
ITIL Insight: Whether you're certified or have experience within the ITIL framework, you understand its value.
Ticketing Whiz: Proficiency with ticketing systems like Service Now or similar tools is a plus.
Team Player: You thrive in a collaborative, highly supportive team environment.

Please note, this role requires you to be onsite 5 days / week in Mt Wellington.How to applyPlease send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Aldrich in our Auckland office on 09-915-6700.Job Reference No: 06900-0012938173By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Robert Half

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