Contact Centre Consultant
Unity Credit Union
- Hastings, Hawke's Bay
- Permanent
- Full-time
- Full Time
- Application Closes 30 Apr 2024
- Hawkes Bay - Hastings
- Customer Service Representative
- Delivering outstanding customer service by assisting our members with their everyday financial needs.
- Being the voice of Unity, serving our members nationwide over the phone.
- Normal hours of work will cover 40 hours per week rostered between the hours of 8:00am - 6:00pm, Monday-Friday and 8:30am - 12:00pm Saturdays (Saturday work required approx. every 5-6 weeks* and includes a ½ day off during the week).
- Annual wellbeing benefit of $500.
- Sick leave entitlement after three months of service and up to a maximum of 60 days.
- Five weeks of annual leave after the completion of five years of service with Unity.
- Paid leave on your birthday.
- Long service leave and gifts.
- Life & Critical Illness insurance cover.
- Discounted access to Unity's and other business' products.
- Experience in a customer-facing role.
- Passion for helping people.
- A team player who enjoys working in a close-knit team.
- Resilient and ability to stay calm under pressure.
- Quick learner who is great at problem-solving.